Medical transport platform
MediTransport
Medi Transport needed to organize a sensitive service: non-emergency medical transport. The platform gives each role the right tools without exposing more data than necessary.
- Year
- 2026
- Type
- Client mandate
- Stack
- Next.js 16 · React 19 · Supabase
- Status
- Launching January 2027
(01)Mandate
Replace scattered calls with a reliable system.
A trip often involves a patient, family, driver, dispatch team, and partner organization. The mandate required a clear interface for each viewpoint, with shared data and strict permissions.
(02)Experience
Each user sees only what they need.
Dispatch manages trips, drivers see their route and assignments, families follow useful trip information, and organizations keep a clear view of their requests.
A trip should not depend on a fragile chain of calls.
The platform turns a sensitive operation into a readable flow: request, validation, driver assignment, tracking, and communication.
- 01Create a transport request.
- 02Assign a driver.
- 03Track status by role.
(03)Product architecture
Six connected spaces around the same trip.
Administration, dispatch, driver, family, patient, and organization all read and write into the same system, with tailored flows for request, validation, assignment, tracking, notification, and history.
6
role portals
Admin, dispatch, driver, family, patient, and organization.
RBAC
role security
Each space exposes only the data and actions it needs.
Maps
field tracking
Geolocation, addresses, trips, and driver context.
operations
Transactional notifications for requests, statuses, and coordination.
(04)Outcome
An operational platform ready for final launch steps.
The product brings together the foundations of a modern medical transport service: role-based portals, trip logic, security, operational tracking, maps, email, and dashboards.
Dispatch portal
Operational view for receiving, assigning, and tracking transport requests.
Driver workspace
Assignments, trip details, navigation, status, and mobile-friendly context.
Family/patient portal
Simple, reassuring tracking of essential medical-trip information.
Organization portal
Centralized requests for hospitals, clinics, or partners coordinating multiple patients.
Administration
Management for users, roles, requests, drivers, services, and settings.
Public service site
Clear service presentation, trust, driver recruiting, and contact paths.
(→)Maison GR
Building an operational service?
We structure multi-role platforms so operations stay readable, secure, and scalable.